Refund policy

We want you to love your Brunch Baddies Fashion purchase, and your satisfaction is our priority. Please read our return policy carefully to ensure a smooth experience:

1. Eligibility for Returns:

• Returns are accepted within 14 days of the delivery date.
• Items must be in their original condition, unworn, and undamaged.
• Clothing should not have strong odors, and all original tags must be attached.

2. Return Approval Process:

• Contact our customer support team at support@brunchbaddiesfashion.com to request return approval.
• Approval must be obtained before sending the item back.

3. Return Shipping:

• Customers are responsible for the return shipping cost.
• We recommend using a trackable and insured shipping method to ensure the safe return of your item.

4. Timeframe for Returns:

• Returns received after 14 days from the delivery date will not be accepted.

5. Inspection and Additional Charges:

• All returned items will be inspected upon arrival.
• Items not meeting the return policy criteria will not be accepted and will be returned to the customer at their expense.
• Failure to obtain approval before returning items may result in additional charges for items to be sent back to you.

6. Refunds and Processing:

• Refunds will be processed within 5-7 business days after the returned item is received and inspected.
• The original shipping charges are non-refundable.

7. Exclusions:

• Certain items, such as sale items and pre-orders, are non-returnable /non-refundable.

8. Damaged or defective items:

• If you receive a damaged or defective item, contact us within 48 hours of delivery to arrange for a replacement or refund.

9. Contact Us:

• For any questions or concerns regarding your return, please contact our customer support team at support@brunchbaddiesfashion.com

By making a purchase with Brunch Baddies Fashion, you acknowledge and agree to abide by our return policy. We appreciate your understanding and cooperation.